- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Department: Marketing
Reports To: President
Employment Type: Full-Time, Exempt
Strategic Marketing Leadership
- Develop and implement comprehensive corporate marketing strategies aligned with organizational goals and revenue objectives.
- Lead annual marketing planning and budget development for all properties and business units.
- Evaluate market conditions, competitive landscape, industry trends, and consumer behavior to identify opportunities for growth.
- Ensure alignment of marketing initiatives with the company’s brand identity and long-term strategic objectives.
- Partner closely with revenue management, sales, and operations leadership to drive demand generation, optimize occupancy, and maximize ADR.
- Develop strategies to increase direct bookings and reduce reliance on third-party distribution channels.
- Oversee the development and maintenance of a consistent corporate brand identity across all marketing channels and materials.
- Ensure brand standards are upheld across properties, digital platforms, advertising, and promotional campaigns.
- Direct the creation and approval of marketing collateral, advertising materials, and brand communications.
- Lead the planning and execution of integrated marketing campaigns to promote the resort, spa, restaurants, and related services.
- Oversee digital marketing strategy including website management, email marketing, social media presence, and online advertising.
- Ensure marketing initiatives support key revenue drivers including rooms, food and beverage, spa services, and group sales.
- Develop and promote experiential programming including wine events, culinary experiences, seasonal activations, and guest experiences that increase visitation and length of stay.
- Oversee guest database strategy, email marketing, and CRM initiatives designed to increase repeat visitation, guest loyalty, and wine club growth.
- Develop lifecycle marketing strategies that engage guests before, during, and after their stay.
- Support the marketing and brand development of the company’s estate wine brands.
- Integrate winery experiences, tasting rooms, wine clubs, and resort stays into unified marketing campaigns.
- Manage the PR agency to develop and maintain relationships with key media outlets, influencers, tourism organizations, and industry partners.
- Oversee press relations, publicity campaigns, and brand storytelling initiatives.
- Coordinate media events, press visits, and public relations activities that promote the brand and enhance reputation.
- Monitor and analyze marketing performance metrics, campaign results, and return on investment.
- Utilize analytics tools and data sources such as CRM platforms, website analytics, and digital engagement metrics to guide marketing decisions.
- Prepare regular reports and strategic recommendations for executive leadership.
- Provide insights to leadership regarding market demand trends, competitive positioning, and opportunities for revenue growth.
- Develop and manage the corporate marketing budget to ensure effective use of resources.
- Oversee relationships with external marketing agencies, creative partners, and media vendors.
- Negotiate contracts and evaluate vendor performance.
- Recruit, train, mentor, and supervise marketing team members.
- Establish clear goals and performance expectations for marketing staff.
- Promote a collaborative and innovative work environment that supports professional growth and organizational success.
- Partner with leadership teams across operations, food and beverage, spa, sales, and events to support business initiatives.
- Participate in strategic planning sessions to support revenue growth and brand development.
- Provide marketing guidance and support to property-level teams as needed.
- Maintain compliance with company policies and procedures.
- Perform other duties as assigned by executive leadership.
- Minimum 8-12 years of progressive marketing leadership experience, preferably within hospitality, resort, or tourism industries.
- Demonstrated success developing and executing strategic marketing plans.
- Experience managing integrated digital marketing, brand management, and public relations initiatives.
- Experience leading marketing teams and managing agency relationships.
- Strategic marketing leadership and planning
- Strong analytical and data-driven decision-making abilities
- Exceptional written, verbal, and presentation communication skills
- Budget management and financial analysis
- Brand management and positioning expertise
- Project management and organizational skills
- Leadership, coaching, and team development
- Ability to manage multiple priorities in a fast-paced environment
- Familiarity with modern marketing technology stacks and AI-assisted marketing tools for analytics, content creation, and campaign optimization.
We are an equal opportunity employer.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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