Server In Room Dining South Coast Winery Resort & Spa
South Coast Winery Resort & Spa
Server In Room Dining South Coast Winery Resort & Spa
Full Time • South Coast Winery Resort & Spa
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
The Vineyard Rose at South Coast Winery Resort & Spa is seeking an experience Server for our In Room Dining Service. We are looking for an experienced server with flexible availability.
Some essential duties:
Some essential duties:
- · Be thoroughly familiar with menus, ingredients and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
- · Thorough knowledge of the room layout and the property in general. Knowledgeable about the resort and its amenities.
- · Collect orders from the kitchen, ensure they have been prepared correctly; and promptly and efficiently deliver to the guest's room.
- · Fulfill all functions as required by accounting; submit signed checks to room service telephone operator, reconcile daily sales etc.
- Assist with the collection of room service trays and other food and beverage items from the guest rooms. Includes proper breakdown of trays and other items.
- Familiar with room service order taker's duties, and fill that position when needed.
- Be thoroughly familiar with all standards of proper service etiquette and practice these standards throughout the guest's dining experience. Consistently deliver courteous, professional service.
- Be aware of all liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages.
- Relay guest complaints or comments to supervisor.
- Attend all staff meetings and supplemental training sessions. Attend pre-meal meetings and be aware of daily soup, specials and their method of preparation.
- Keep work area and equipment clean and organized at all times.
- Ensure all equipment is functioning properly; report any problems to the Room Service Captain or Manager immediately.
- Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
- Perform any other duties as assigned by the Director of Food and Beverage, Restaurant Manager, Assistant Restaurant Manager
- Answers phone in a courteous and timely manner.
- Assist other staff members as needed to ensure optimum service to all guests.
Compensation: $16.90 per hour
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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Integrity
Do the right thing, maintaining transparency, and ensure your actions reflect our words.
Teamwork
United in spirit, we collaborate to overcome challenges and achieve our goals.
Customer Focused
Dedicated to satisfying the needs of our internal and external customers.
Passion
Approach every project and task with enthusiasm and a commitment to success.
Relationship Building
Committed to fostering lasting relationships based on mutual respect and care.
Self- Motivation
Take ownership by being proactive in identifying and solving problems.