- Assists in inspecting and monitoring buildings, equipment and grounds to determine maintenance and preventive maintenance requirements
- Develops work procedures and assigns personnel to give the best services and productivity
- Assists in maintaining property work order system and assigns tasks to employees, as required
- Assists in determining job priority and ensures completion of required work in an acceptable and professional manner
- Performs maintenance tasks such as carpentry, painting, plumbing, HVAC, roofing, and electrical repairs to ensure that the building is properly maintained
- Requires troubleshooting abilities for a variety of different types of machinery and equipment like HVAC, electricity, plumbing and occasionally janitorial or lawn maintenance
- Supervises use of maintenance department space, equipment and materials
- Keeps records of work accomplished, operating statistics, R&M costs, utilities and preventative maintenance
- Maintains a secure building as it pertains to lock and key control
- Ensures that all preventive maintenance programs are followed and modified, as necessary
- Conducts weekly walk through of the hotel looking for any repairs that are needed
- Assists in properly training all staff members
- Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency
- Must act as quickly and responsibly as possible to return the building to its normal operating status
- Monitors out of order room report on a daily basis and liaise with other department heads to coordinate rooms being placed back into service as quickly and efficiently as possible
- Plans, organizes and supervises work of others
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
- May be required to operate company vehicles and heavy equipment, as needed
- Responsibilities include training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems
- Adheres to safety, security and emergency procedures, reacts appropriately during emergency situations and acts promptly to correct hazards
- Adheres to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook
- Learns, understands, refers to, and enforces the Standard Operating Procedures
- Any and all duties assigned by management
- Must be at least 18 years old
- Must have minimum of 3 years’ experience working in related field (hospitality preferred)
- Must have reliable transportation
- Must have valid Florida Driver’s license and good driving record
- Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
- Must have full availability and be able to work days, evenings, nights, weekends, and holidays
- Ability to read, write and speak English (multi-lingual a plus)
- Ability to understand, follow and give written and oral instructions
- Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers
- Ability to work harmoniously with employees and guests
- Ability to attend educational courses to enhance knowledge
- Follow all company policies and procedures
- Ensure uniform and personal appearance are clean and professional
- Thank guests with genuine appreciation
- Speak with others using clear and professional language
- Develop and maintain positive working relationships with others
- Ability to work indoors and outdoors, including intense or inclement weather conditions
- Ability to work in fast paced environment
- Abilities (<8 hours per day) reach, bend, twist, pull, push, grasp, walking, standing, stooping, kneeling, running, sitting, climbing, reaching overhead and bending
- Ability to frequently (<5 hours per day) lift up to 60 pounds of weight to chest height
- Ability to be on call when away from work
- Knowledge of methods and materials used in general building maintenance, carpentry, plumbing, building and electrical units and HVAC
- Knowledge of the use and repair of common tools and equipment used in general maintenance
- Knowledge of maintenance and repair of major facilities as well as systems design and trouble-shooting
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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