Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 25 years of experience in the hospitality field.

For more information, visit https://www.cartercreek.com.

SUMMARY

Under general supervision, the Sales & Events Intern performs a variety of administrative, customer service, and event coordination duties while gaining hands-on experience in hospitality sales and resort event operations. This internship is designed to provide exposure to resort sales, catering, group business, weddings, winery events, and guest experience management within a luxury resort environment.

Interns will work closely with the Sales & Events team to develop professional hospitality skills, support revenue-generating initiatives, and assist in creating memorable guest experiences throughout the resort.

DUTIES

The following reflects management’s definition of essential functions for this position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities at any time due to business needs or reasonable accommodation.

Sales & Catering Support

Support the sales team with booking, planning, and coordinating resort events while maintaining exceptional customer service
Assist with responding to inquiries for weddings, corporate events, group bookings, winery experiences, and catered functions
Assist with sales presentations, catering calls, and client follow-up communication
Coordinate event menus and operational details with the Culinary and Banquet teams as directed
Assist in preparing banquet event orders (BEOs), rooming lists, event resumes, and client correspondence
Maintain accurate records in sales software and property management systems
Support revenue-generating initiatives through prospecting, lead follow-up, and client relationship building
Monitor booking space and assist with tracking event and group revenue information

Event Coordination & Resort Operations

Coordinate VIP arrivals, welcome amenities, and guest experiences
Assist with event setup preparation and operational support during weddings, banquets, winery events, and resort functions
Conduct resort site inspections for prospective clients in the absence of a sales manager
Coordinate vendor communication, rental orders, entertainment scheduling, and event logistics as directed
Assist with show rooms, promotional materials, welcome cards, and sales collateral requests
Attend resort events and assist with guest interaction, hosting, and operational execution
Support registration procedures, payment collection, and event documentation
Work closely with Front Office, Banquets, Food & Beverage, Housekeeping, Spa, and Winery teams to ensure smooth event execution
Assist with maintaining resort event calendars and departmental schedules

Marketing & Guest Experience Exposure

Assist with creating flyers, promotional materials, vouchers, and event collateral
Take photos and videos during resort events for promotional and operational use
Learn hospitality sales strategies, guest engagement techniques, and luxury resort service standards
Gain exposure to wedding planning, group sales, catering operations, and resort programming
Participate in leadership meetings and operational discussions to better understand hospitality sales management

JOB KNOWLEDGE & QUALIFICATIONS

Intention to pursue or current enrollment in a degree program related to Hospitality Management, Sales, Marketing, Communications, Business, or a related field
High school juniors/seniors, college students, and recent graduates are encouraged to apply
Minimum 3.0 GPA preferred
Strong communication, organizational, and interpersonal skills
Professional demeanor with a willingness to learn in a fast-paced hospitality environment
Ability to multitask and adapt to changing operational needs
Proficiency in Microsoft Office and general computer skills preferred
Availability to work onsite during the internship program

WORKING CONDITIONS

Works primarily indoors throughout shift within a large resort property. Position may require movement between multiple departments and event locations across the property. Some outdoor event exposure may occur depending on resort programming and event schedules.

PHYSICAL & MENTAL DEMANDS

Coordinate multiple tasks simultaneously in a fast-paced hospitality environment
Communicate effectively with guests, clients, vendors, and team members
Stand and walk for extended periods during events and operational support
Occasionally lift and carry light office or event materials
Maintain professionalism and attention to detail during high-volume resort events

WHAT INTERNS WILL GAIN

Hands-on experience in hospitality sales and event management
Exposure to luxury resort, winery, wedding, catering, and group event operations
Professional mentorship from hospitality sales leaders
Experience in client communication, event planning, and resort operations
Opportunities to develop leadership, customer service, sales, and organizational skills
Networking opportunities within the hospitality and events industry
Resume-building experience in a growing luxury resort destination
Real-world exposure to guest experience management and resort event coordination

SCHEDULE

Internship program runs from early June through mid-August
Flexible schedule with availability for 2 to 3 days per week between Monday and Friday
Occasional evening, weekend, or event availability may be requested based on resort programming and operational needs

ADDITIONAL REQUIREMENTS

Follow all Carter Creek Winery Resort & Spa handbook policies and procedures
Maintain strict confidentiality of resort operations and records
Demonstrate professionalism and a guest-first attitude at all times
Perform special projects and additional duties as assigned by leadership

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 4 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Radisson Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For More information, visit us at CarterHospitality.com.

Purpose

Enriching lives by crafting exceptional environments and experiences.

Niche

We design, build and care for unique settings where communities thrive and memorable experiences come to life.

We are an Equal Employment Opportunity employer.

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