Event Service Manager South Coast Winery Resort & Spa
South Coast Winery Resort & Spa
Event Service Manager South Coast Winery Resort & Spa
Full Time • South Coast Winery Resort & Spa
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an experienced Event Services Manager to bring exceptional events to life in one of Southern California’s premier wine country destinations. This role is ideal for a detail-driven hospitality professional who thrives on creating seamless, memorable guest experiences—from elegant weddings to high-profile meetings and social celebrations.
About the Role
Reporting to the Sales & Catering leadership team, the Event Services Manager is responsible for the planning, coordination, and flawless execution of all assigned group and social events. You will serve as the primary liaison for clients post-contract, ensuring every detail is thoughtfully executed and aligned with our luxury service standards.
Key Responsibilities
- Act as the primary contact for clients after contract signing, overseeing all event detailing and execution
- Coordinate meetings, conferences, weddings, and social events from planning through completion
- Prepare and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail
- Maintain and manage event data, space blocking, and revenue tracking within Delphi
- Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service
- Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events
- Manage event deposits and payments accurately and in a timely manner
- Maintain strong relationships with vendors, including rental, entertainment, and transportation partners
- Attend weekly BEO and resume meetings and support the Sales Team as needed
- Ensure all event spaces, materials, and equipment meet brand and guest expectations
- Uphold the overall appearance, professionalism, and luxury standards of the resort
What We’re Looking For
- 2–4 years of experience in event services, catering, or hotel operations
- Strong organizational skills with exceptional attention to detail
- Proven ability to manage multiple events and deadlines simultaneously
- Excellent communication and customer service skills
- Proficiency with event management systems (Delphi experience preferred)
- Ability to work flexible schedules, including weekends and holidays
- Professional demeanor with a passion for hospitality and relationship-building
Why Join Us
- Work in a stunning wine country resort environment
- Be part of a collaborative, service-driven hospitality team
- Create unforgettable experiences for weddings, corporate groups, and social events
- Competitive compensation and comprehensive benefits package
South Coast Winery Resort & Spa and Carter Estate Winery and Resort are proud to be equal opportunity employers. Employment is at-will.
Compensation: $70,304.00 per year
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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Integrity
Do the right thing, maintaining transparency, and ensure your actions reflect our words.
Teamwork
United in spirit, we collaborate to overcome challenges and achieve our goals.
Customer Focused
Dedicated to satisfying the needs of our internal and external customers.
Passion
Approach every project and task with enthusiasm and a commitment to success.
Relationship Building
Committed to fostering lasting relationships based on mutual respect and care.
Self- Motivation
Take ownership by being proactive in identifying and solving problems.