South Coast Winery Resort & Spa is seeking a Food &Beverage Supervisor. The ideal candidate will have previous supervisory experience focusing in fine dining, in room dining and other resort style food and beverage outlets.
Some essential duties include:
· Achievement of budgeted food sales, beverage sales and labor costs.
· Achieve maximum profitability and overall success by controlling costs and quality of service.
· Completion of function delivery sheets in an accurate and timely fashion.
· Completion of forecast and actual budget function sheets, function summary sheets and weekly payroll input.
· Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.
· Maintain the hotel Bar control policies and completion of necessary forms.
· Attendance and participation of weekly meetings.
· Development and maintenance of all department control procedures.
· Supervision of weekly schedules. Schedule staff as necessary to ensure an adequate and consistent level of service.
· Ensuring that services meet customer specifications.
· Ability to respond quickly and accurately to guest requests.
· Display good customer relation skill and take initiative to greet guests in a friendly manner.
· Plan the event course and orchestrate its completion in a timely, quiet, and courteous manner.
· Observe guests to fulfill any additional requests, to perceive when the next course should begin, or when the meal is completed.
· Supervises and trains staff in the service of food and beverages according to standards.
· Discuss any last-minute changes with the banquet team.
· Ensure all guest requirements are se and ready 30 minutes before even start time.
· Coordinates function details with banquets, conference planning and kitchen staff.
· Communicates frequently with function hosts in order to ensure that their needs are being met.
· Ensure all guest checks are billed and signed by the host according to planned arrangements.
· Endues accurately daily sales reconciliation and postings are completed and provided to the front office.
· Display awareness and compliance with hotels security, safety, and emergency and energy procedures.
· Ensure high grooming and hygiene standards are met by all banquets staff.
· Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies.
· Ability to take and pass training provided and required by the banquet department to complete daily operational duties.
· Other duties as assigned by Manager.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.