Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, spa, event venues, a tasting room, a restaurant, an onsite microbrewery, and an outdoor event center featuring musical acts from near and far. Our full-time associates are offered health, dental, vision and life insurance, 401k + 4% match, paid vacation and sick leave, employee discounts and a host of voluntary benefits.

For more information, visit https://www.cartercreek.com.

Summary: Carter Creek Winery Resort & Spa is currently hiring a Room Attendant team. In this position, the ideal candidate effectively and efficiently ensures proper cleanliness of all guest rooms, corridors, service areas and linen closets.

ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Ensures that all areas of the resort are properly cleaned and ready for guests’ arrival.

• Anticipates and assesses guests’ needs and responds in a courteous and professional manner.

• Vacuuming and sweeping carpets and floors.

• Mopping floors as needed.

• Dusting, brushing, polishing and vacuuming furniture.

• Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).

• Changing linen and making beds.

• Cleaning showers, tubs, sinks and bathroom items

• Removing used guest amenities and trash.

• Replenishing guest amenities and supplies.

• Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.

• Checking for damaged linen

• Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.

• Properly maintains storage rooms and stocking carts.

• Records room status on work assignment sheet.

• Provides information to guest about resort services, facilities, and other amenities.

• Provides information to guests about local attractions/services.

• Prepares rooms for guest arrival and responding to special guest requests.

JOB KNOWLEDGE:

6 months experience in related field
Able to understand English and to follow simple verbal instructions
Able to read and understand chemical labels
Prior experience in a fast paced, customer service/hospitality industry is preferred
Must have knowledge of cleaning products

PHYSICAL DEMANDS:

Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 50 lbs. over moderate distances. Often required to move objects weighing up to 250lbs. over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required, if needed to operate electric cart. Frequent use of stairs, daily.

BENEFITS (Full-time):

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

SCHEDULE:

Full time or part time work is available

We are an Equal Opportunity Employer.

Compensation: $13.50 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit www.carterhospitality.com.

Vision

Creating memorable experiences at every unique destination.

Mission

A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.

Brand Promise

Experiences you can remember, a promise you can trust.

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