Room Attendant-South Coast Winery Resort & Spa
Temecula , CA, 92591, South Coast Winery Resort & Spa
Room Attendant-South Coast Winery Resort & Spa
Full Time • Temecula , CA, 92591, South Coast Winery Resort & Spa
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
South Coast Winery Resort & Spa is seeking a Room Attendant to join our Housekeeping Department.
ESSENTIAL DUTIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Ensures that all areas of the hotel are properly cleaned and ready for guests’ arrival.
- Anticipates and assesses guests’ needs and responds in a courteous and professional manner.
- Vacuuming and sweeping carpets and floors.
- Mopping floors as needed.
- Dusting, brushing, polishing and vacuuming furniture.
- Dusting and cleaning room decorations, appliances and structural surfaces (e.g. wall fixtures, window sills, vents).
- Changing linen and making beds.
- Cleaning showers, tubs, sinks and bathroom items
- Removing used guest amenities and trash.
- Replenishing guest amenities and supplies.
- Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance.
- Checking for damage linen
- Reports lost and found articles, maintenance problems, or special room problems to the housekeeping supervisor or manager.
- Properly maintains storage rooms and stocking carts.
- Records room status on work assignment sheet.
- Provides information to guest about hotel services, facilities, and other amenities.
- Provides information to guests about local attractions/services.
- Prepares rooms for guest arrival and responding to special guest requests.
- Takes PRIDE in everything we do.
- Takes OWNERSHIP of their actions and decisions.
- Displays LEADERSHIP in our industry and our community.
- Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
- Displays TEAMWORK by committing to common goals based on open and honest communication.
- Delivers EXCELLENCE to our guests, our communities and to each other.
Compensation: $16.00 per hour
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit www.carterhospitality.com.
Vision
Creating memorable experiences at every unique destination.
Mission
A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.
Brand Promise
Experiences you can remember, a promise you can trust.
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Pride
Pride in everything we do.
Ownership
Owners of our actions and decisions.
Leadership
Leaders in our industry and our communities.
Integrity
Act with integrity by being honest, trustworthy and doing the right thing.
Teamwork
Commit to common goals based on open and honest communication.
Excellence
Deliver excellence to our guests, our communities and to each other.