Bartender/Server Kissimmee, FL, 34746, Red Lion Hotel - Lake Buena Vista South

Bartender/Server

Full Time • Kissimmee, FL, 34746, Red Lion Hotel - Lake Buena Vista South
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
JOB DESCRIPTION:
A Bartender is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests at the bar and tables in the restaurant, if required; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performing all other responsibilities as directed by the business or as assigned by management.
ESSENTIAL DUTIES:
  • Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food and beverage to ensure guest satisfaction, observes guests to respond to any additional needs
  • Maintains bar and table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
  • Presents check for payment, processes payments, and provides change, as needed
  • Stocks and organizes bar, as required
  • Ensures friendly welcoming service at all times
  • Process payments via POS register system
  • Follows customer service, adult beverage, and cash handling policies and procedures
  • Keeps assigned station clean, sets up and takes down station tables appropriately
  • Any and all duties assigned by management
MINIMUM REQUIREMENTS:  
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  
  • Must meet state minimum age for serving alcoholic beverages
  • Must have at least 6 months of closely related bartending/serving experience
  • Work experience in high volume or fast casual dining restaurant environment preferred
  • Must be able to pass required state food safety certification requirements
  • Must have reliable transportation
  • Must be able to pass pre-employment testing (i.e. drug test, background check, etc)
  • Must have full availability and be able to work days, evenings, nights, weekends, and holidays
KNOWLEDGE / SKILLS / ABILITIES:
  • Ability to read, write and speak English (multi-lingual a plus)
  • Ability to understand, follow and give written and oral instructions
  • Ability to speak, read and comprehend instructions, correspondence and policy documents, as well as converse comfortably with guests
  • Ability to interact with guests and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to work harmoniously with fellow employees and guests
  • Ensure uniform and personal appearance are clean and professional
  • Follow all company policies and procedures
  • Thank guests with genuine appreciation
  • Ability to speak with others using clear and professional language
  • Skills to develop and maintain positive working relationships with others
  • Ability to lift, push, pull, and/or carry up to 20 lbs
  • Ability to (<8 hours per day) walk, bend, twist, and stand to perform normal job functions
  • Ability to frequently immerse hands in water and water diluted with chemical solutions
  • Ability to work indoors and outdoors, including prolonged exposure to extreme temperatures
Compensation: $10.00 per hour




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Core Values

Integrity
Do the right thing, maintain transparency, and ensure your actions reflect our words.
Customer Focused
Dedicated to satisfying the needs of our internal and external customers.
Relationship Building
Committed to fostering lasting relationships based on mutual respect and care.
Teamwork
United in spirit, we collaborate to overcome challenges and achieve our goals.
Passion
Approach every project and task with enthusiasm and a commitment to success.
Self Motivation
Take ownership by being proactive in identifying and solving problems