Housekeeping Supervisor-South Coast Winery Resort & Spa Temecula , CA, 92591, South Coast Winery Resort & Spa

Housekeeping Supervisor-South Coast Winery Resort & Spa

Full Time • Temecula , CA, 92591, South Coast Winery Resort & Spa

Effectively and efficiently insures proper cleanliness of all guest rooms, corridors, service areas and linen closets. Makes sure all employees are preforming their specific task, are dressed correctly, and behave in a positive manner.

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Ensures that all areas of the hotel are properly cleaned and ready for guests ‘arrival.
  • Anticipates and assesses guests’ needs and responds in a courteous and professional manner.
  • Interfaces with maintenance/ engineering to report/recommend maintenance/ repair needs.
  • Supervises and assists staff in housekeeping duties.
  • Controls storage of lost and found items.
  • Ensures housekeeping carts are well maintained.
  • Inspects rooms on a daily or other scheduled basis.
  • Prepares accurate and timely reports as required.
  • Trains, supervises, motivates, and develops housekeeping staff; manages schedules and workflow.
  • Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations.
  • Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
  • Performs other duties as assigned by Manager.
  • Takes PRIDE in everything we do.
  • Takes OWNERSHIP of their actions and decisions.
  • Displays LEADERSHIP in our industry and our community.
  • Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
  • Displays TEAMWORK by committing to common goals based on open and honest communication.
  • Delivers EXCELLENCE to our guests, our communities and to each other

 





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PILLARS

Pride
Pride in everything we do.
Ownership
Owners of our actions and decisions.
Leadership
Leaders in our industry and our communities.
Integrity
Act with integrity by being honest, trustworthy and doing the right thing.
Teamwork
Commit to common goals based on open and honest communication.
Excellence
Deliver excellence to our guests, our communities and to each other.