- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Free uniforms
- Coordinates seating and reservations of the dining room, monitors efficiency of the workflow of the servers under the direction of the Supervisor.
- Answer phones with in three rings in a courteous and professional manner.
- Meets and greets guests promptly, courteously, and addressing guests by name when possible.
- Escorts guests to tables with proper amount of clean menus and wine lists.
- Maintain a complete working knowledge of the Dining Room menu.
- Maintains a waiting list with approximate times, direct guests to areas to wait and to inform the guests when their table is ready.
- Handle all guest complaints or dissatisfaction promptly and professionally, informs the Manager of all guest issues.
- Anticipates guests’ needs at all times.
- Inspects and replaces menus and wine lists that are soiled.
- Performs other duties as assigned by the Manager
- Maintain a professional appearance and demeanor.
- Takes PRIDE in everything we do.
- Takes OWNERSHIP of their actions and decisions.
- Displays LEADERSHIP in our industry and our community.
- Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
- Displays TEAMWORK by committing to common goals based on open and honest communication.
- Delivers EXCELLENCE to our guests, our communities and to each other.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit www.carterhospitality.com.
Vision
Creating memorable experiences at every unique destination.
Mission
A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.
Brand Promise
Experiences you can remember, a promise you can trust.
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