- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free uniforms
- Paid time off
- Training & development
- Wellness resources
- Participates in opening/closing duties as outlines in spa procedures manual.
- Arriving to shift on time and maintaining satisfactory attendance.
- Meet, greet, and respond to all guests in a professional, courteous and tranquil manner.
- Follow dress code requirements at all times.
- Understand and use computer system to manage schedule.
- Interacts with fellow employees in a courteous and professional manner.
- Willingness to perform duties as assigned by supervisors.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Maintain guest service/commission records.
- Informs guests of other services, amenities, and areas of interest on the resort.
- Ability to perform guest services at the highest level.
- Takes PRIDE in everything we do.
- Takes OWNERSHIP of their actions and decisions.
- Displays LEADERSHIP in our industry and our community.
- Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
- Displays TEAMWORK by committing to common goals based on open and honest communication.
- Delivers EXCELLENCE to our guests, our communities and to each other.
Work remote temporarily due to COVID-19.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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