Benefits:

Tips/Gratuities

Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, event venues, a tasting room, a restaurant, an onsite microbrewery, spa and an outdoor event center featuring musical acts from near and far.

For more information, visit https://www.cartercreek.com.

SUMMARY: Carter Creek Winery Resort & Spa is currently hiring Server Assistants to join our resort. We have part time positions available. In this position, the ideal candidate will assist Servers in the Old 290 Restaurant while providing excellent service to guests. Position requires work on weekends and evenings.

PAY: Averages $16.00 +/hour based on hourly wages + tips/gratuities

Responsibilities include but are not limited to the following:

Delivers water and/or bread and butter to the guests table within 3 minutes of seating.
Expedites food from the line to the guests.
Ensures that the presentation and accompaniments are correct.
Ensures that the orders are complete prior to the delivery.
Responds to guests questions regarding food and beverage items with an appealing and descriptive manner.
Continuously check the table for cleanliness, proper utensil service prior to delivering to guest; coordinates with wait staff to rectify any deficiencies.
Refills guests' beverages as requested; monitors guests during meals to provide for all needs.
Clears and resets tables as needed.
Continuously communicates with the wait staff to facilitate teamwork and service to the guests.
Maintains a clean, sanitary and safe work area at all times; performs opening and closing clean-up duties.
Process all service ware to the dish area in a safe manner, ensuring that all proper racks and receptacles are used.
Opening and closing side work for the position and station assignment.
Reports all guests’ issues or complaints to management.
Assists other staff members as needed to ensure optimum service to all guests.
Performs other duties as assigned by manager. May be required to work outside of this Job Description and assigned outlet.
Maintain a professional appearance and demeanor.

JOB KNOWLEDGE: One year previous restaurant experience preferred.

CERTIFICATE REQUIREMENTS: Must be obtained/current upon hire and maintained for duration of employment.

TABC Certification
Food Handler’s Certification

SKILLS AND APTITUDES: Knowledge of wines and varietals. Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

BENEFITS (Part-time):

Employee discounts
Referral program

SCHEDULE:

Closed Tuesday
Must be available to work evenings and weekends
Flexible scheduling
Additional work available for special banquets or events

We are an Equal Opportunity Employer.

Compensation: $8.00 - $9.00 per hour

Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. For more information, visit www.carterhospitality.com.

Vision

Creating memorable experiences at every unique destination.

Mission

A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.

Brand Promise

Experiences you can remember, a promise you can trust.

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Act with integrity by being honest, trustworthy and doing the right thing.

Teamwork

Commit to common goals based on open and honest communication.

Excellence

Deliver excellence to our guests, our communities and to each other.

Restaurant Server Assistant - Carter Creek Winery Resort & Spa

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