Restaurant Server-Carter Creek Winery Resort & Spa Johnson City, TX, 78636, Carter Creek Winery Resort & Spa

Restaurant Server-Carter Creek Winery Resort & Spa

Part Time • Johnson City, TX, 78636, Carter Creek Winery Resort & Spa
Located between Johnson City and Fredericksburg, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality.  In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features villas, event venues, a tasting room, a restaurant, an onsite microbrewery, spa and an outdoor event center featuring musical acts from near and far.

 For more information, visit https://www.cartercreek.com.

SUMMARY:  Carter Creek Winery Resort & Spa is currently hiring for Restaurant Servers to join our team. Servers are needed for weekend shifts and some weekdays and evenings. Full-time and part-time positions available. 

PAY: $8.00 to $9.00/ hour base pay + tips. Averages $20.00 +/hour based on hourly wages + tips/gratuities

Responsibilities include but are not limited to the following: Provides food and beverage services to guests in a friendly efficient, and professional manner, ensures a positive experience for all patrons.

  • Greets guests upon arrival; assists with seating as needed.
  • Presents menus/wine list to guests and describes all daily specials.
  • Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items.
  • Opens/presents/pours wines and champagnes in a professional manner as needed.
  • Accurately writes tickets for food and beverage items; turns tickets into kitchen/bar in a timely manner; coordinates with kitchen staff to clarify any requests.
  • Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed.
  • Reviews food order for accuracy and presentation prior to delivering to patron; coordinates with kitchen staff to rectify any deficiencies.
  • Refills patrons’ beverages as requested; monitors patrons during meals to provide for all needs.
  • Suggests desserts to patrons at completion of meal; accurately takes and delivers dessert orders.
  • Delivers ticket to patrons upon meal completion.
  • Handles purchasing transactions, which includes accounting of daily sales.
  • Receives payment form patrons; makes change as needed; issues receipts.
  • Clears and resets tables as needed.
  • Possesses and maintain thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices.
  • Maintain cleanliness and sanitation at all items; performs closing clean-up duties.
  • Resolves patron problems/complaints; utilizes own best judgment in resolving issues or refers to management as needed.
  • Answers phone in a courteous and timely manner.
  • Assist other staff members as needed to ensure optimum service to all guests.
  • Performs other duties as assigned by the Manager.
JOB KNOWLEDGE:

  • Minimum of 1+ years of restaurant experience in hospitality or similar environment. Prior experience in a fast paced, customer service/hospitality industry is preferred.
  • Able to work flexible schedule, including weekends
  • Customer service skills
CERTIFICATE REQUIREMENTS:  Must be obtained/current upon hire and maintained for duration of employment.

  • TABC Certification
  • Food Handler’s Certification
SKILLS AND APTITUDES: Knowledge of wines and varietals. Detail oriented.  Organized and efficient. Learns quickly.  Safety-minded.  High quality standards for production and service.  Courteous and friendly manner.  Good team player.  Customer service focus.  Able to work productively with little supervision.  Trustworthy and reliable.

BENEFITS (Full-time):

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discounts
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
BENEFITS (Part-time):
  • Employee discounts
  • Referral program
SCHEDULE:
  • Closed Tuesday
  • Must be available to work all shifts including weekends 
  • Flexible scheduling
  • Additional work available for special banquets or events
We are an Equal Opportunity Employer.

 
Compensation: $8.00 - $9.00 per hour




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PILLARS

Pride
Pride in everything we do.
Ownership
Owners of our actions and decisions.
Leadership
Leaders in our industry and our communities.
Integrity
Act with integrity by being honest, trustworthy and doing the right thing.
Teamwork
Commit to common goals based on open and honest communication.
Excellence
Deliver excellence to our guests, our communities and to each other.